The same five questions
Opening hours, prices, delivery, halal, parking. Every day, from a different person, usually while your hands are full.
No new app for your customers
Never miss an order, whichever way it comes in
SiapOrder answers your customers day and night. It writes down what they want, then hands it to you to confirm — on WhatsApp, on your website, in one list.
- No card needed
- Set up in one evening
- Keep your own number
Warung Mak Cik
Assistant replying · 11:04pm
Ada nasi lemak ayam lagi tak? Nak amik esok pagi.
Ada! Nasi lemak ayam RM8.50. Nak saya catatkan untuk esok pukul berapa?
4 bekas, 12:30 tengah hari.
Baik — 4 × nasi lemak ayam, ambil 12:30 esok. Saya hantar pada staf untuk sahkan ya.
Waiting for you to confirm
4 × nasi lemak ayam, ambil 12:30 esok
The problem
You didn't open a shop to answer "buka tak?" 200 times a day
Messages after closing
The ones that arrive at 11pm are the ones that go cold. By morning they have ordered somewhere else.
Orders in three places
Some on WhatsApp, some on the website form, some shouted across the counter. Nothing in one list.
How it works
Three steps, one evening
Nothing for your customers to download. Nothing for your staff to learn beyond one orange button.
Tell it about your shop
Paste your menu, prices and hours — exactly as you already have them written. That is the whole setup.
Nasi lemak ayam — RM 8.50
Nasi lemak sotong — RM 10.00
Set ayam penyet — RM 13.50
Buka: Isnin–Sabtu, 8am–6pm
Ahad tutup
Nasi lemak sotong — RM 10.00
Set ayam penyet — RM 13.50
Buka: Isnin–Sabtu, 8am–6pm
Ahad tutup
Try it as a customer
Ask it what your customers ask. Wrong answer? Add the missing detail and ask again. Nothing reaches a real customer until you connect a channel.
Boleh hantar ke Setapak?
Untuk penghantaran saya kena tanya staf dahulu — saya tak nak beri jawapan salah.
Untuk penghantaran saya kena tanya staf dahulu — saya tak nak beri jawapan salah.
Connect a channel and go
Start with the number your customers already use — your own, kept. From then on it replies day and night, and every order lands in one list.
New order · 11:04pm
4 × nasi lemak ayam, ambil 12:30
4 × nasi lemak ayam, ambil 12:30
Where it works
Your customers pick the channel. You get one list.
Wherever a conversation starts, it lands in the same inbox with the same order queue. Connect what you need, when you need it.
Where most Malaysian shops already talk to customers. Connect your own Business number and keep it.
Your website
A small chat panel in the corner of your own site, answering from the same menu.
Instagram DMs
For shops whose customers slide into DMs after seeing a post.
Telegram & more
Tell us where your customers are and we will put it next in line.
One line of code, and your website answers too
Paste this before </body>. It picks up the same menu, the same hours
and the same order list — in your own colour.
<script src="https://siaporder.siapstudio.my/widget/loader.js" data-shop="wpk_your_key" data-position="right" data-accent="#1f6b3f" defer></script>
What you get
An assistant that knows its limits
Answers at 2am
It replies while you sleep, on public holidays, and in the middle of a lunch rush — in seconds, every time.
Orders in one list
Orders, bookings and table reservations from every channel land in the same place. Tap accept and the customer gets the confirmation.
You take over any time
One tap and you are typing yourself. The assistant goes quiet on that chat until you hand it back.
It will not make things up
No price, no slot, no promise that is not in what you gave it. When it does not know, it says a human will check.
Your whole team
Unlimited staff on every plan, each on their own phone, all seeing the same orders.
More than one shop
Two stalls, three outlets, a salon and a kafe — each with its own menu, its own channels, one login.
Pricing
Costs less than one missed order a week
Every plan includes the website widget, every channel you connect, and unlimited staff. Cancel any time.
Free trial
Warung
One stall or shop, finding its feet.
RM 79 /month
- 1 shop
- Up to 500 conversations a month
- Every channel you connect
- Website widget included
- Unlimited staff
Most shops pick this
Kedai
A busy shop, or two or three outlets.
RM 149 /month
- Up to 3 shops
- Up to 2,500 conversations a month
- Every channel you connect
- Website widget included
- Unlimited staff
- Order reports each week
- Support from a person
Rangkaian
A chain, a franchise, or an agency running client shops.
Let's talk
- Unlimited shops
- Conversation volume to suit
- Your own branding on the widget
- Priority support
Questions
The ones everybody asks
Which channels does it work on today?
WhatsApp and your own website are live now. Instagram DMs and Telegram are next, and switching one on later costs nothing extra — the menu, the assistant and the order list are shared across all of them.
Do I need a new phone number?
No. SiapOrder connects to the WhatsApp Business number you already give customers. Your number stays yours — if you ever leave, it keeps working exactly as before.
Will customers know it is not me?
The assistant introduces itself as your shop's assistant. It never pretends to be you, and it never confirms a price or a slot — it records what the customer wants and tells them a person will confirm.
What if it gives a wrong answer?
It only answers from the menu, prices and hours you pasted. Anything outside that gets "let me check with staff" instead of a guess. You can read every conversation and correct it in seconds.
Can my staff still reply themselves?
Any time. One tap on "Reply myself" silences the assistant on that chat and you type normally. Tap "Give back to assistant" when you are done.
Does it work for bookings and tables, not just food?
Yes. Salons, clinics, workshops and homestays use it for appointments and reservations. Bookings and tables sit in the same list as orders, just filtered differently.
Tonight's messages could answer themselves
Paste your menu, try it as a customer, connect a channel when it sounds right. Free to start, no card needed.